Shipping policy

FREE SHIPPING

We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses in the USA.

SHIPPING WITHIN THE USA ONLY

Currently, we only ship within the United States and do not offer international shipping.

LOST/MISSING PACKAGES

SMECHY is not liable if an incorrect address is provided during the checkout process. Please ensure your billing and shipping address are correct before placing your order. If we make an error, we will take full responsibility for reshipping your order at no extra cost.

CUSTOMS

Since we only ship within the USA, there are no customs fees associated with your order.

SHIPPING TIME

Shipping time is 3-7 days.

This does not include our 1-3 day processing time.
All shipping times exclude any unforeseen delays.

TRACKING INFORMATION

You will receive an email with a tracking number once your order has shipped. However, in some cases, tracking may not be available.

MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”

For some shipping carriers, tracking updates may take 1-3 business days. If your order was placed more than 7 business days ago and there is still no tracking information, please contact us.

WILL MY ITEMS BE SENT IN ONE PACKAGE?

For logistical reasons, items in the same purchase may sometimes be shipped separately.

If you have any questions, please contact us at support@SMECHY.com, and we will be happy to assist you.